Accreditation

NONA is accredited by CARF (Commission on Rehabilitation Facilities), an independent organization that reviews health and human service providers against recognized standards for quality, safety, accountability, and continuous improvement.

In 2023, NONA earned a three-year CARF accreditation. This means our programs, services, leadership, and practices were reviewed by CARF surveyors and found to substantially meet international standards. CARF recognized NONA’s strong commitment to children, youth, and families, our person-centred approach, welcoming facilities, clear information, inclusive culture, and dedication to ongoing improvement.

As part of accreditation, CARF surveyors review documents, observe services, and speak with families, staff, leadership, community partners, and other stakeholders. Their role is to help confirm what is working well and identify practical ways we can continue to strengthen our services.

NONA is going through the CARF accreditation process again in 2026. We see accreditation as part of our ongoing commitment to listening, learning, and providing high-quality, family-centred services to children, youth, and families in the North Okanagan.

For more information about the accreditation of child and family service organizations that are funded by the Ministry of Children and Family Development, please visit:

https://www2.gov.bc.ca/gov/content/family-social-supports/data-monitoring-quality-assurance/information-for-service-providers/accreditation